Payment and delivery
Payment and delivery of Silk Kiss garments made of natural silk
1. International Shipping
You can buy silk clothes or silk bed linen and we will send you any silk products to any country listed on our website. We deliver to more than 200 countries worldwide.
Below is a list of countries where delivery is available.
European Countries with Delivery:
- Austria
- Albania
- Andorra
- Belgium
- Bulgaria
- Bosnia and Herzegovina
- Vatican City
- United Kingdom
- Hungary
- Germany
- Greece
- Denmark
- Ireland
- Iceland
- Spain
- Italy
- Cyprus
- Latvia
- Lithuania
- Liechtenstein
- Luxembourg
- Malta
- Moldova
- Monaco
- Netherlands
- Norway
- Poland
- Portugal
- Romania
- San Marino
- North Macedonia
- Serbia
- Slovakia
- Slovenia
- Finland
- France
- Croatia
- Montenegro
- Czech Republic
- Switzerland
- Sweden
- Estonia
Other Countries (Outside of Europe):
- Australia
- Azerbaijan
- Algeria
- American Samoa
- Antigua and Barbuda
- Argentina
- Armenia
- Afghanistan
- Bahamas
- Bangladesh
- Barbados
- Bahrain
- Belize
- Benin
- Bermuda
- Bolivia
- Botswana
- Brazil
- Brunei
- Burkina Faso
- Burundi
- Bhutan
- Vanuatu
- Venezuela
- Vietnam
- Gabon
- Haiti
- Guyana
- Gambia
- Ghana
- Guadeloupe
- Guatemala
- Guinea
- Guinea-Bissau
- Honduras
- Hong Kong
- Grenada
- Guam
- Djibouti
- Dominica
- Dominican Republic
- Egypt
- Zambia
- Zimbabwe
- Israel
- India
- Indonesia
- Jordan
- Iraq
- Iran
- Yemen
- Cape Verde
- Kazakhstan
- Cambodia
- Cameroon
- Canada
- Qatar
- Cayman Islands
- Kenya
- Kyrgyzstan
- China
- Colombia
- Comoros
- Congo
- Costa Rica
- Ivory Coast
- Kuwait
- Cook Islands
- Curaçao
- Laos
- Lesotho
- Liberia
- Lebanon
- Mauritius
- Mauritania
- Madagascar
- Mayotte
- Macau
- Malawi
- Malaysia
- Mali
- Maldives
- Morocco
- Marshall Islands
- Martinique
- Mexico
- Mozambique
- Mongolia
- Namibia
- Nepal
- Nicaragua
- New Zealand
- New Caledonia
- United Arab Emirates
- Oman
- Pakistan
- Palau
- Palestine
- Panama
- Papua New Guinea
- Paraguay
- Peru
- Central African Republic
- Northern Mariana Islands (Rota)
- Puerto Rico
- South Korea
- Republic of Congo
- Réunion
- Rwanda
- El Salvador
- Samoa
- Saudi Arabia
- Seychelles
- Saint Barthélemy
- Saint Martin
- Senegal
- Saint Vincent and the Grenadines
- Saint Kitts and Nevis
- Saint Lucia
- Singapore
- Solomon Islands
- East Timor
- USA
- Sierra Leone
- Thailand
- Tahiti
- Taiwan
- Tanzania
- Turks and Caicos Islands
- Togo
- Tonga
- Trinidad and Tobago
- Tunisia
- Uganda
- Uzbekistan
- Uruguay
- Faroe Islands
- Fiji
- Philippines
- French Guiana
- Chad
- Chile
- Sri Lanka
- Jamaica
- Japan
Delivery worldwide is carried out by logistics partners such as Nova Poshta.
Shipping costs are calculated individually based on the carrier’s rates.
2. Delivery within Ukraine
We ship to any region using the Nova Poshta service.
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Orders are handed over to the carrier on the day they are ready for shipment.
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Delivery is paid by the Buyer upon receipt.
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Payment can be made by cash on delivery or prepaid.
- When choosing cash on delivery (COD), the store requires a 200 UAH advance deposit,
which is deducted from the final total! -
Shipping and return costs are covered by the Buyer.
Approximate round-trip shipping cost is about 200 UAH, in case the Buyer changes their mind, does not arrive, or fails to collect the parcel.
In such a case, the deposit is non-refundable and used to cover transportation expenses.
If the Buyer completes the purchase, the total COD payment is reduced by 150–200 UAH. - COD payments are transferred to our bank account after the parcel is picked up from a Nova Poshta branch.
Please inspect your order at the Nova Poshta branch, otherwise claims may not be considered. - You may also pay in full in advance —
this will save you an average of 100 UAH on COD commission and other fees. - Delivery time across Ukraine is typically 1–2 business days,
or 2–7 days for remote areas.
Attention!
Once your parcel arrives at the Nova Poshta branch, it will be held for a maximum of 5 days.
After that, it is returned to the sender.
If you fail to collect it on time, you will need to pay again for shipping and storage.
Please don’t delay in picking up your parcel!
Note: Deliveries within Ukraine are carried out only by Nova Poshta.
3. Self Pickup
Currently self pickup is TEMPORARILY unavailable.
4. Courier Delivery in Kyiv
Courier delivery within Kyiv is TEMPORARILY unavailable.
Important:
You can purchase an item only if it is in stock,
so please check availability with a sales manager before making payment.
Only after stock is confirmed, you may proceed with payment.